Shipping policy
Shipping Policy
Thank you for shopping with us. We work hard to process and ship orders as quickly as possible.
Processing Times
Orders are typically processed within 1–3 business days after payment is received. During high-volume periods, processing times may be slightly longer.
Shipping Times
Shipping times vary depending on the carrier and destination. Most domestic orders arrive within 3–7 business days after shipment.
Tracking Information
Once your order ships, tracking information will be sent to the email or phone number provided at checkout.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages due to incorrect addresses entered at checkout.
Lost or Delayed Packages
After a package has been transferred to the shipping carrier, delivery delays are outside of our control. If your package is marked delivered but cannot be found, please contact the shipping carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.
Final Sale Items
Certain items may be marked as final sale and are not eligible for returns or exchanges.
Contact:fivestarworkwear@gmail.com
If you have any questions regarding shipping, please contact us through our store contact page.